|
|
|||||||||||||||||||||
How will my products stay fresh?For London food delivery we use our own refrigerated vans and for deliveries across the rest of the UK using TNT we have a unique packaging system. We worked with temperature control professionals (Cold Pack Systems) to devise a box that works as a cooler and keeps the product at a controlled temperature from the moment it leaves our warehouse to the moment it reaches you. Our cold pack system is made up of:
Which provides the following benefits:
|
||||||||||||||||||||||
| All these factors combine to create an efficient cooler allowing us to safely send fresh items anywhere across the country so we can provide food delivery in London as well as UK wide! | ||||||||||||||||||||||
What do I do if I won’t be home for my delivery? (for deliveries via courier)Please ensure that we are given instructions if there is somewhere specific you want the parcel left, for example, with a neighbour. You can add or edit these instructions for your chosen delivery address in the My Address Book section of My Account. Alternatively, call us at least a day before the delivery is due and we will pass the message on to the courier. As the courier is delivering fresh food, unless instructed, we always ask them to leave the parcel in a safe place rather than return to the depot. If there is no-one home and the parcel is not signed for, but left in a safe place, the delivery is considered fulfilled. See our terms and conditions for more information. | ||||||||||||||||||||||
How are fruits and vegetables packaged?Fruit and vegetables can be delicate little souls and we have tried several ways to avoid products from being damaged in transit. We use what we think is the best compromise between effectiveness, environmental friendliness and convenience.
|
||||||||||||||||||||||
How is meat and fish packaged?Your meat and fish are prepared to order by the butcher/ fishmonger on their premises on the day of your delivery - they could not be fresher! They are then sealed in special packing which can be safely stored in your fridge or freezer. |
||||||||||||||||||||||
Delivery Details: |
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||